The New Medicine Service (NMS)

The NMS is a free NHS service available at The Precinct Pharmacy that aims to help you make the most of your newly prescribed medication. The service is designed to provide you with the support and information you need to understand your condition and how taking your new medicine can effectively manage your symptoms.

Who is the service for?

The NMS is available to anyone who has been prescribed new medication and may require further guidance on when and how to take it correctly. Our pharmacists can also provide advice on potential side effects you may experience. This service is beneficial for individuals taking medication for various conditions, including:

– Asthma and COPD, chronic bronchitis, and emphysema
– Type 2 diabetes
– High blood pressure
– Hypercholesterolemia
– Osteoporosis
– Gout
– Glaucoma
– Epilepsy
– Parkinson’s disease
– Urinary incontinence/retention
– Heart failure
– Acute coronary syndromes
– Atrial fibrillation
– Long-term risks of venous thromboembolism/embolism
– Stroke/transient ischemic attack
– Coronary heart disease

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How will the service help me?
Whether you have recently been diagnosed or have been living with one of the listed conditions for some time, being prescribed a new medication can still be overwhelming. While your GP will provide instructions on how and when to take your medication, it is common to have questions
or concerns that arise after you start taking it, especially as it may take time before you notice its effects.


Experiencing side effects as your body adjusts to the new medication is also normal, and it is important to be well-informed about what to expect.
This is where the New Medicine Service can assist you. Our knowledgeable pharmacists are experts in medications and can offer support, advice, and answers to any questions or concerns you may have. Our goal is to ensure that your new medication becomes a seamless part of your
daily routine.